This page provides information about the HEXA Spring tablets used at Hilton Worldwide for the doors digital keys.

Returning a Tablet

Click to see how to return a tablet for service and repair.

Troubleshooting

Many problems with your tablet are easy to solve. Click and see some simple instructions.

HEXA-Hilton Digital Key Icon

Order Tablet for Digital Key

If you need to order more tablets for your hotel or property, simply click here and fill in the form. A representative will be in touch with you.

HEXA-Hilton Protective Case

Order a Protective Case

If you need to have your tablet covered in a protective case, this is the right solution for you. Fill in the form to start getting a case.

Do you have a question? A suggestion? Feel free to contact us and we will be happy to help you!

Returning a Tablet Request Form

Form Name *
First Name *
Last Name *
Property Name *
INNCODE *
Email *
Phone *
Tablet Serial Number *
Reason For Return *
Please write reason for return if you chose "Other Reasons."

Do you have a question? A suggestion? Feel free to contact us and we will be happy to help you!

Order Tablet for Digital Key Request Form

Form Name *
First Name *
Last Name *
Property Name *
INNCODE *
Address *
Country *
Email *
Phone *
Accessories
Complete Starter Kit
Maple 8 Tablet
maple_tablet

( SKU: MAPLE8-HIL )

Maple 8 Charging Station
charging_station

( SKU: MAPLE8B-HIL )

Startech USB 2.0 Cable
USB_2.0_connector

( SKU: UUSBOTG-HIL )

USB to micro USB adaptor. The tablet only has a micro USB plug currently. The adaptor is necessary to attach the USB Bluethooth dongle.

BT Dongle
bluetooth-dongle

( SKU: BLED112-V1-HIL )

Bluetooth Smart integration tool. This is the device allowing communication between the tablet and the Digital Key doors/ locks.

Quantity
A La Carte
Maple 8 Tablet
maple_tablet_2

( SKU: MAPLE8-HIL )

Quantity
Maple 8 Charging Station
charging_station_2

( SKU: MAPLE8B-HIL )

Quantity
Startech USB 2.0 Cable
USB_2.0_connector_2

( SKU: UUSBOTG-HIL )

USB to micro USB adaptor. The tablet only has a micro USB plug currently. The adaptor is necessary to attach the USB Bluethooth dongle.

Quantity
BT Dongle
bluetooth-dongle_2

( SKU: BLED112-V1-HIL )

Bluetooth Smart integration tool. This is the device allowing communication between the tablet and the Digital Key doors/ locks.

Quantity
Shipping Cost

Please select your country to see the approximate shipping cost of 1 full Digital Key Tool Kit set.

The shipping cost to is .

Notes

Do you have a question? A suggestion? Feel free to contact us and we will be happy to help you!

Order a Protective Case Request Form

Form Name *
First Name *
Last Name *
Property Name *
INNCODE *
Email *
Phone *
Quantity Needed *
Notes

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